Privacy Policy

What we collect

• name and title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
• motorcycle details
• other required personal information

What we do with this information

We require this information to provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, events or offers or other information which we think you may find interesting.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.
• Personal information is required for event registrations, bookings and confirmations.

Security

Ride360 uses enterprise grade security to protect your personal details, bookings, and payments. Your data remains private, encrypted, and protected across the entire Ride360 platform.

• Private, secure booking links with unique access tokens
• Strict identity checks for all logged in customers
• Industry standard access control ensuring no data is shown until ownership is verified
• Encrypted, PCI compliant payments processed through Stripe
• Protected account areas that only display information for the authenticated customer
• ID Protection prevents unauthorised access attempts
• Regular security reviews to keep the system up to date and safe

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

External links

Our website(s) may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us via the contact form on this website.
• You can unsubscribe from the links provided in marketing emails or from your member profile.
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
• If you believe that any information we are holding on you is incorrect, incomplete or outdated, please email us as soon as possible at bookings@ride360.com.au